My Opel Zafira had a transmission issue, which left us stranded on the road. It's been approximately two weeks, and the vehicle is still undergoing repairs at Arkas Otomotiv in Izmir. Throughout the repair process, we made a request for a replacement vehicle, only to be met with a refusal. Their reasoning was that they were unable to provide a commercial vehicle due to our company's status. We proposed using a passenger vehicle instead but encountered the same reaction. We also didn't receive any help from Opel Turkey's headquarters regarding this issue.
I brought my vehicle under warranty to the Opel Arkas Izmir store on 25.03.2025, which described it as an engine failure. Since this was the 4th time the engine failure was experienced, the checks were performed again in the service and it was determined that 3 injectors and the fuel flow pipe were ...
Due to a problem, I recently took my 2021 Opel to the authorized service center in Izmir Egem. Despite leaving the vehicle with them, they were unable to identify and repair the issue. It is difficult for me to comprehend how an authorized service center could fail to identify the issue with a car, ...
My 2023 Opel Corsa, which has just 22,000 km on it, had a problem with the motor control unit. The service team told me that I need to replace a part, and it’ll take around a month for it to get here. I asked for a replacement vehicle during this time, but I was informed that Opel Turkey doesn’t off...
I bought a brand-new Opel Grandland electric vehicle, and it broke down with a "electric drive system error" after just 2300 km, merely 12 days after I made the purchase. On February 3, while on a trip near Kayseri with my family, we found ourselves stuck on the road. The tow truck took three hours ...
From the first day I bought a brand-new Opel Crossland from "Opel Istanbul ÇETAŞ" in 2024, I experienced problems with the gear shifting. The gears grind when shifting, and even after several trips to the service center, the issue stays unmet. Though they haven't taken the car back, the service crew...
Comments