I brought my vehicle under warranty to the Opel Arkas Izmir store on 25.03.2025, which described it as an engine failure. Since this was the 4th time the engine failure was experienced, the checks were performed again in the service and it was determined that 3 injectors and the fuel flow pipe were defective, but it was stated that the materials were depleted from abroad. For this reason, it was stated that a replacement vehicle would be arranged upon return from the holiday, which they could not provide during the period, and it was delivered to me with the statement that I could use the vehicle with the fault during the holiday. They stated that they included my vehicle, which showed understanding for the arrangement of distributions before the holiday, in a defective way, but that they still could not give it even though it was kept for 1 week after the holiday and others did not have an installation vehicle. In this case, the extension of the life of the vehicle or whether it is under Stellantis warranty or not is not available to me in any way.
Due to a problem, I recently took my 2021 Opel to the authorized service center in Izmir Egem. Despite leaving the vehicle with them, they were unable to identify and repair the issue. It is difficult for me to comprehend how an authorized service center could fail to identify the issue with a car, ...
My Opel Zafira had a transmission issue, which left us stranded on the road. It's been approximately two weeks, and the vehicle is still undergoing repairs at Arkas Otomotiv in Izmir. Throughout the repair process, we made a request for a replacement vehicle, only to be met with a refusal. Their rea...
About 1.5 months ago, on April 8, 2025, we took delivery of our 2025 Opel Grandland brand vehicle and put it on the road. On our first long journey, the engine suddenly failed on the road in Antalya. The vehicle locked itself on the road. My wife and two children and I were in a situation that could...
I own an Opel Crossland and purchased it from the original owner on February 29, 2024. At the time of purchase, the car had 3,400 km on it and was still under warranty. I later learned that the car hadn't had its scheduled service, so I took it to the Trabzon Vardallar Service Center for maintenance...
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