My Online Soccer Manager Coin Purchase Failed After Apple Family Approval

While playing Online Soccer Manager on iOS, I made an in-app purchase via Apple this morning around 9:00 AM. I was supposed to receive 580 coins for a $6 transaction. The payment was successfully deducted through my Apple account after my family's approval was granted, but the coins were never credited to my game account.

Since I am under 18, a notification is sent to my family during purchases, and the transaction completes after my parents approve it. Even though my family approved this specific transaction, I saw a "Claim" option when I entered the game. Despite claiming the coin package, the coins still failed to appear in my account. Although the funds were debited from my Garanti BBVA card, since the transaction was handled by Apple, I believe the issue stems from a technical glitch on Apple's or the game's side rather than a bank error.

First and foremost, I demand that the 580 coins corresponding to my $6 payment be credited to my game account as soon as possible. If that is not possible, I request a full refund of my payment through Apple.