4
Resolved

I Was Subscribed Without Consent After Using OnlineCV Resume

Mrs.
June 27, 2025 5:16 PM32
Mrs.'s Thank You Message
I appreciate the resolution.

I paid €0.95 on the OnlineCV website on June 20th to make a resume, thinking it was a one-time purchase. I never knowingly signed up for a subscription at any time in the process. But on June 27, they abruptly tried to take €29.95 from my account without telling me or getting my permission first. I was never told that a subscription had been turned on. There is no way to see or stop any recurring payments on their site, which is much worse. I sent an email and used the chat tool on their website to get in touch with customer help, but no one has answered. I had to call my bank and tell them to stop this merchant from charging me again. This seems really unfair and dishonest.

Mrs.
Mrs.
October 8, 2025 1:15 PM

I appreciate the resolution.

Comments

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