A few hours after making a reservation, I got a text from Onetravel stating the airline had added an extra leg to the journey, therefore altering my original schedule. I immediately asked for a cancellation since, when I booked, this was not what I agreed to. I am legally entitled to do. The actual ...
Don't book with Onetravel. For $850 I bought airline tickets, however they proved to be invalid. The company claimed they hadn't got the payment when I called them, even though my bank statement unequivocally shows the transaction was handled. Notwithstanding this, they refused to me a refund, even ...
I had a very disappointing experience with Onetravel's customer service. I faced an issue with my booking and spent over an hour waiting to speak with someone. When I finally connected with a representative, they were polite but provided no real solutions. It felt like they were just reading from a ...