Omi won't verify my profile photo, how can I fix this issue?

If Omi will not verify your profile photo, make sure the picture is clear, recent, well-lit, and shows your full face without heavy filters, sunglasses, masks, or multiple people.

Omi promotes face verification and trust badges, so blurry images, edited selfies, or low-light photos may fail automated checks.

Many users fixed verification problems by updating the app, switching to Chrome or another modern browser, cleaning the camera lens, and allowing full camera permissions in phone settings.

A stable internet connection and plain background also improve facial recognition accuracy during verification.

If verification still fails, join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.