I recently changed my device and phone number, and now I can't log in to my OKX account because of the two-factor authentication. It’s been days, and I haven’t been able to get any support. The system either asks for device verification or requests a code through email and phone, but since I’ve changed my number, I can’t receive the code. This is incredibly frustrating, and I urgently need assistance to regain access to my account. OKX, please provide a solution immediately as I can’t manage my account or make any transactions!
Hello, I have been a customer of OKX for two years, and recently they enabled two-factor authentication on my account without my consent or knowledge. As a result, I am now locked out of performing any operations on my account. Although I can access my account and see my crypto assets, I am unable t...
I have been unable to complete the identity verification process on OKX for an extended period. Despite multiple attempts, the process keeps redirecting me to customer support without providing clear instructions on what to do next. This issue has prevented me from conducting any transactions on the...
Today I deposited money into my OKX account, and immediately afterward, my account was locked without warning. Despite months of regular transactions and verified identity details, I suddenly lost access to my funds. I’ve tried reaching customer service through every possible channel—email, in-app s...
I’m extremely frustrated with my experience using OKX. I’ve been trying to withdraw my money for days, but the platform simply won’t allow it. Every time I attempt to access my account or initiate a withdrawal, I receive an error message saying, “An error occurred. Please try again.” I’ve also been ...
My OKX account has been suspended simply because I haven’t logged in for a while. When I try to complete the required steps to reactivate it, I constantly run into an error during identity verification. Despite uploading my ID multiple times, I keep receiving the same frustrating message: “Your ID h...
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