I recently changed my device and phone number, and now I can't log in to my OKX account because of the two-factor authentication. It’s been days, and I haven’t been able to get any support. The system either asks for device verification or requests a code through email and phone, but since I’ve changed my number, I can’t receive the code. This is incredibly frustrating, and I urgently need assistance to regain access to my account. OKX, please provide a solution immediately as I can’t manage my account or make any transactions!
Hello, I have been a customer of OKX for two years, and recently they enabled two-factor authentication on my account without my consent or knowledge. As a result, I am now locked out of performing any operations on my account. Although I can access my account and see my crypto assets, I am unable t...
I have been unable to complete the identity verification process on OKX for an extended period. Despite multiple attempts, the process keeps redirecting me to customer support without providing clear instructions on what to do next. This issue has prevented me from conducting any transactions on the...
I’m locked out of my OKX account because my identity verification was requested but I couldn’t complete it. Now I can’t log in at all, and I’m unsure what steps to take to regain access. I want to approach this with goodwill and no suspicion, but I really need help resolving this issue. If someone f...
Today I deposited money into my OKX account, and immediately afterward, my account was locked without warning. Despite months of regular transactions and verified identity details, I suddenly lost access to my funds. I’ve tried reaching customer service through every possible channel—email, in-app s...
I recently opened an account on the OKX app and completed all the required steps for registration, including verification. However, when I try to log in, I get a frustrating error message that says, “You can’t proceed further.” I reached out to live support, but so far my issue remains unresolved. ...
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