OKX Crypto Exchange Selfie Verification Fails Repeatedly Despite Following Instructions
July 20, 2024 12:01 pm
216
I’ve been trying to complete the selfie verification step on OKX Crypto Exchange, following all the instructions carefully, but no matter how many times I try, I keep getting the message, "An error occurred, please try again." I’ve attempted this dozens of times without success. OKX needs to offer an alternative solution for users facing selfie verification issues or, like other exchanges, implement a simpler video verification process where users can move their head side to side. This current process is frustrating and ineffective, and I hope OKX addresses this issue to make verification smoother for all users.
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
I am experiencing persistent issues with identity verification on OKX. Every time I attempt to complete the process, I receive a “selfie rejected” error. Despite carefully following all instructions, my verification keeps failing, no matter how many times I try. I have repeated the verification pro...
For days now, I’ve been trying to verify my identity on OKX, but the system simply refuses to accept anything. No matter how many times I upload my ID or take a selfie as required, nothing gets approved. I’ve even had several people around me try to help, but we all hit the same dead end. This issue...
I’ve been trying to complete the identity verification process on OKX to start trading, but no matter how many times I attempt it, the system never completes the verification. I’ve reached out to support multiple times, but I keep receiving the same generic responses, which makes me feel like I’m be...
Comments