OKX Crypto Exchange Selfie Verification Fails Repeatedly Despite Following Instructions

profile
Ali
July 20, 2024 12:01 pm
336

I’ve been trying to complete the selfie verification step on OKX Crypto Exchange, following all the instructions carefully, but no matter how many times I try, I keep getting the message, "An error occurred, please try again." I’ve attempted this dozens of times without success. OKX needs to offer an alternative solution for users facing selfie verification issues or, like other exchanges, implement a simpler video verification process where users can move their head side to side. This current process is frustrating and ineffective, and I hope OKX addresses this issue to make verification smoother for all users.

profile
1 Supporter ,
1 Comment
profile-icon
To be able to comment, or .

Comments

sheldon
sheldon

This is pathetic, How do they expect us to KYC ourselves when they are using substandard verification procedures.

What do you think?

Similar Complaints

1
Gökhan is completely dissatisfied with the result

OKX Identity Verification Issue – Selfie Rejected Repeatedly

profile
Gökhan
March 06, 2025 11:30 pm
123
OKX Identity Verification Issue – Selfie Rejected Repeatedly

Unable to Complete OKX Identity Verification – Requesting Assistance

profile
Ajbuhsbsvjb
December 03, 2024 3:55 pm
205
Report a Similar Issue