If you find items missing in the game, check all of their tabs and sections again in your inventory and storage. If the game has character-specific inventories, make sure you're looking at the right character. Think about recent actions like trades or discards and see if any items were lost by accident during these times or when the server went down.
Take a look at the recovery tools that some games offer, like "lost and found" or "rollback" options. You can find these options in your game's settings or menus. If they're there, you can report lost items to in-game authorities or support NPCs.
If these steps don't fix the problem, you should get in touch with NttGame's customer service. Clearly explain what happened by giving specifics about the things that are missing, when they went missing, and any other relevant information. To help them with their investigation, give them extra information like your character's name, the server where they play, and your account information.
For more tips, look at NttGame forums or online communities where people have talked about similar problems with missing items. Other players could offer answers or ways to get around the problem. During the investigation, patience is very important, and it's important to know that recovery may not always be possible because of how the game is set up. To keep your account safe, never share your information with anyone other than the official channels.
You're not alone in facing your challenges. Xolvie is the platform where you can express your journey and gain insights from others.
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