I bought a pair of Nike Jordan shoes from the Capacity Mall Sneaks Up store on October 22, 2023. I was really disappointed when I saw that the ankle cuff (front lace tip) was fraying on the very first day of wearing them. I wanted to resolve the issue, so I brought them back to the store on October 28, 2023, to get them checked. Surprisingly, the investigation found that there were no issues with the production or materials, so they refused to give a refund or allow an exchange. Why can't you return or get a refund for a pair of shoes that you've only worn once? Please, I'm asking you to support your product and help me with my problem. I want to make things right for this inconvenience.
I bought my Nike Air Jordan shoes from a nearby store on July 28, 2023. I was really disappointed when the shoes started hurting my feet because there was a problem with the stitching on the inside. At first, I thought it needed to be worn in because it was new, but when I looked closer, I found a n...
I purchased a pair of shoes from the Nike store on July 9, 2024, and to my surprise, after only a month of use, I observed considerable wear on the area above the laces. I was surprised by this, considering I have bought multiple Nike products in the past without encountering any quality problems. W...
I purchased a pair of Nike sneakers from Sneaks Up on March 28, 2025, expecting quality and durability. However, in an unreasonably short time, the shoes began showing visible deformation, as clearly seen in the attached images. Despite using them under normal conditions, these defects appeared far ...
I bought these Nike Air Jordan sneakers from Sneaks Up on March 18, 2023, and they've had a lot of problems. The insole is really torn up, the shoes look all weird with the colors messed up, and there's a big hole on the side that's about as wide as my finger. I can't understand how they got worse s...
I purchased a pair of Nike Air Force sneakers from the Sneaks Up store in Ankamall, Ankara on October 8, 2023. At the time of purchase, I was told that the shoes came with a 2-year warranty, which was a key reason I chose to buy from an official retailer. However, just six months later, the left sh...
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