Since July 12, I've been trying to get my Nike order from Pts Express, but there's still no sign of my package. They said they would send it on July 19, but the tracking shows that it has been sent back. When I try to get in touch with their customer service, I wait for hours and no one answers. It's frustrating to deal with a courier service that doesn't respond, especially when it's part of a well-known company like Nike. I can't believe how carelessly they handle deliveries and how terrible their customer service is. I need my order, and this whole thing has made me feel upset and frustrated. If on-time deliveries are important to you, you should stay away from Pts Express.
I recently purchased new shoes from the Nike website and am currently waiting for PTS Cargo to deliver them to me in Izmir. Nonetheless, much to my dismay, not a single piece of information about the shipment can be found. I have no idea whether or not the shoes were returned, nor do I know where th...
I ordered something from Nike, but the package was sent to a company I had never heard of called Scotty. I tried calling their customer service for more than 10 minutes, but no one answered the phone. If I want to pick up the product myself, there is no address for the branch. How can such small com...
I purchased shoes from Nike and was disappointed to find that I received a pair that was completely different from what I had expected. The model, size, and color were all incorrect. I returned them, and was informed that my refund would be processed by July 26th. Nevertheless, as I pen this on Augu...
I did not receive any SMS and e-mail information about the purchase I made on https://www.nike.com/tr/ on 09.07.2023. I cannot see my order in any way, I reach the customer representative. I am really astonished. Is customer satisfaction so unimportant for the Nike team? I am really surprised, frank...
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