NetShort Charge Added to Turk Telekom Bill Without Clear Consent
Today I accidentally entered a code in the NetShort application on my Turk Telekom mobile line 5059079***. I did not receive any clear information or warning that I would be charged, and within less than a minute I received an SMS stating that 319 TRY had been deducted. When I immediately checked my Turk Telekom app, I saw that 319 TRY had been instantly added to my current bill. I have never used the NetShort app or any service related to this charge, and I deleted the application right away as soon as I saw that I was billed. This is an unauthorized and uninformed charge from my perspective, as there was no explicit consent screen or clear pricing information that I approved knowingly. I request that the 319 TRY charged to my line be fully refunded and removed from my current invoice, and that this subscription or service be cancelled so that no further charges are reflected on my Turk Telekom bill.
