I purchased a Homend Grillant 1356h model toaster from Pandorraticaret via N11. The product arrived today, the lid was opened, and the bottom plastic piece was discovered broken. I contacted the company immediately after delivery and informed them of the situation. However, they refused to acknowledge my issue and offered no solution. The resetting of the product, the damage it received, and the lack of support from the company have caused me a loss. I request a refund or exchange for the broken product.
On February 12th, I purchased a built-in appliance set from the brand Ferre via N11. However, due to reviews about the product made before the shipment arrived, I requested a return without accepting the product. I contacted the logistics company for this purpose. They provided me with a new trackin...
I purchased a laptop, which was stated to be under warranty, from the seller "Koyuncu İletişim" through the N11 platform with order number 206418454737. The product was delivered to me with a broken screen. When I returned it, the seller refused to take responsibility and demanded that a report be f...
I purchased two Glint 100 Percent Herbal General Cleaner Mold Oven Grill Cleaner Degreaser Solvent 1 L products from N11 on February 15, 2025, with order number 202461675838. Only one was delivered on February 19. I first contacted the store on the same day and also reported the issue to N11 via liv...
I bought a product from dgnteknoloji (B**** D****) on 17.11.2023 via the N11 website, hoping for an easy transaction with a trusted seller. Regrettably, after a mere 3 months, the product experienced a malfunction, forcing me to return it for either a control, exchange, or refund. I immediately retu...
I purchased a fondue machine through n11 online shopping, and after receiving the product, I noticed that its size was completely different from what was shown in the advertisement picture, making it unusable for my expectations. I contacted n11 and the seller to report that the product did not matc...
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