MyNearWallet lost my session every time I refresh and signed me out; how can I stay logged in reliably?

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Xolvie
Xolvie Resolution Specialist February 19, 4:04 pm

If MyNearWallet logs you out every time you refresh and you want to stay signed in reliably;

Check browser settings first;

• Make sure cookies are enabled
• Disable “Block third-party cookies”
• Ensure JavaScript is enabled
• Screenshot any error message

Disable privacy tools temporarily;

• Turn off ad blockers
• Disable VPN/proxy (can invalidate sessions)
• Pause tracking protection or strict privacy mode
• Refresh and test again

Clear cache properly;

• Clear browser cache & cookies for MyNearWallet only
• Close browser completely
• Reopen and log in again

Check auto-clear settings;

• Make sure your browser is NOT set to:
– Clear cookies on exit
– Use “Incognito/Private Mode”
• Use normal browsing mode

Try another browser or device;

• Test Chrome ↔ Firefox ↔ Edge
• Try logging in from another device
• This helps identify browser-specific session issues

Contact MyNearWallet Support;

• Explain sessions expire on every refresh
• Provide:
– Browser name & version
– Device type
– Screenshot of logout issue

• Ask them to:
– Confirm if session timeout policy changed
– Check for account flags
– Provide a fix or technical guidance

If unresolved, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

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