MyTrip Hidden Fee After Check In No Proper Notification

5

Approximately 3–4 months ago, I completed a paid check-in process for my brother’s flight through the MyTrip online website. However, on October 30, 2025, I noticed on my account statement that an additional charge of €79 had been taken from my card without any prior notification.

Moreover, I was apparently given only a 3-day cancellation window for this charge, yet I was never informed or warned about it. As soon as I noticed the transaction, I contacted the website via email the same day. However, they only offered to refund 20% of the amount, which I did not accept. I requested a full refund instead.

The card I used belongs to La Banque Postale in France, and I have the transaction receipt available. I will also initiate a dispute process through my bank.

I do not accept any charges made without proper notification or consent, and I demand a full refund of the €79. I am also sharing this experience to prevent others from facing similar issues.

Comments

Similar Complaints

MyTrip Unauthorized Payment and Subscription Cancellation Request

6

I visited the MyTrip Online website with the intention of purchasing a ticket, but without buying any ticket or service,...

MyTrip Attempted Unauthorized €79 Charge Without Consent

9

On October 17, 2025, MyTrip attempted to charge €79 from my credit card without my knowledge or consent. I immediately c...

MyTrip Online Charged Money Despite Failed Check In

6

I tried to complete the check-in process for my Istanbul–Jeddah flight through MyTrip Online. During the process, I rece...

MyTrip Unexpected Fee Charged Without Warning Needs Refund

4

On August 22, 2025, at 16:52:16, following a transaction I made through MyTrip Online, an amount of approximately $120 w...