I was charged twice by My Trip Online and need help getting my money back, what should I do?

First, check whether it’s a real double charge or a temporary hold—MyTrip states that multiple payment attempts or split payments can appear as duplicates but may disappear automatically within a day or two depending on your bank.

If the charge is still there after a couple of days, contact MyTrip through your original booking channel and request a full refund for the duplicate transaction, clearly including your booking ID, payment proof, and timestamps.

If they don’t respond or refuse to refund, escalate by filing a complaint on Xolvie to seek a resolution.