I noticed unexpected fees from My Trip Online and want to resolve this issue, what should I do?

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Xolvie
Xolvie Resolution Specialist April 15, 10:28 am

First, review your booking breakdown carefully, as MyTrip often includes service fees, payment surcharges, or currency conversion costs that may not be obvious at checkout but appear on your statement.

If the fees seem incorrect or were not clearly disclosed, contact MyTrip through your booking account and request a detailed explanation and refund, including screenshots and transaction details to support your claim.

If support does not respond or refuses to resolve it, post a public complaint on Xolvie explaining your issue clearly; this often draws faster moderation attention than private tickets alone.

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