Munchkin Delivered Most of the Order but Left Out One Paid Baby Product

On August 7, 2026, I placed order number 6A75c25311e05 through Munchkin Türkiye’s official website. When my package was delivered on August 8, 2026, I discovered that the heat-sensing soft-tip baby spoons I had ordered were missing from the package. The other products included in the same order were delivered; only this particular item was missing.

I submitted a return/complaint request through the website regarding the missing item, but I received no information or response. I then sent an email and received no reply to that either. I also tried calling customer service repeatedly, but no one answered the phone, making it impossible to reach customer support.

This order was worth approximately $105, and it is unreasonable to suggest that I would falsely claim that an item was missing just to report a product that was not delivered. Out of numerous products in the order, only this specific item was missing, yet I was still charged for it. This is not an acceptable situation. The approximate conversion uses the August 2026 TRY/USD rate of about 0.021 USD per Turkish lira and is rounded to the nearest whole dollar.

I request that the amount I paid for the heat-sensing soft-tip baby spoons, which were never delivered to me, be refunded as soon as possible.