I am writing regarding an issue I have experienced with my sports bets on Mostbet. On 30 and 31 December 2025, I placed several sports bets, including the bet with ID 152712***, which were winning bets but have still not been settled. In addition, at least one winning bet has been incorrectly shown as lost in my account. I contacted Mostbet customer support and also sent an email about this issue, but so far I have not received any solution or correction from your side, and the situation remains unresolved. I request the immediate settlement of all my winning bets from 30 and 31 December 2025 and the correction of any bets that have been wrongly settled as losses, so that my account balance and winnings are accurately updated without further delay.
On September 15 and 16, 2025, I tried to log in to the Mostbet website, but the page would not load and I was completely unable to access my account. I attempted to log in using different devices and internet connections, but the result was always the same—the website simply does not open. Because ...
I placed a bet on Mostbet and my user ID is 39883081. The bet slip number was №1418296896. My bet clearly won, but the site falsely marked it as lost. I even have proof of the correct result directly from Mostbet’s own platform. Despite this, the site is demanding that I provide an “official source...
I am a Mostbet user with ID 128648931. On January 2, 2025, I deposited 3000 rubles into my account, but the amount has not been credited. Despite waiting and reaching out, I have not received any response or assistance from Mostbet's support team. This delay is completely unacceptable, and I feel i...
On July 18, 2025, I deposited ₺12,000 into my Mostbet betting account. It has now been over 24 hours, and the money still hasn't appeared in my account. I even have the transaction receipt, but there has been zero follow-up or assistance from the site’s support team. No one has contacted me, and I’...
