Moodxa Logo

Moodxa

Moodxa Logo
Moodxa

Complaints

1 complaint
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Moodxa Order Marked Delivered But Not Received

April 30 2:28 PM114

I placed an order with Moodxa through a link on Facebook on February 23, 2026, for a sweat suit bundle that was supposed...

Brand Overview: MOODXA

MOODXA is an online fashion retailer focused on women’s clothing and casual lifestyle pieces. Public information about its owner/company name and founding year is not clearly available.

Contact Info

  • Customer support email: [email protected]
  • Phone number: No official phone number is publicly available.

Industry and Operations

MOODXA operates in the online fashion and apparel industry, selling clothing and accessories through its e-commerce website.

  • Women’s tops, dresses, skirts, pants, jeans, cardigans, outerwear, and accessories
  • Discounted and clearance fashion items
  • International online ordering with shipping times generally listed as 7–20 business days

User Sentiment

User sentiment appears cautious, with complaints mainly focused on delivery, communication, and order reliability.

  • Orders reported as not delivered after payment
  • Tracking updates that users say are unclear or unreliable
  • Slow or missing responses from customer support
  • No publicly listed phone number for direct assistance
  • Concerns about purchases made through social media promotions
  • Refund or resolution delays after delivery problems

Share Your Experience

If you’ve experienced issues with MOODXA, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.