5
Resolved

Monster Abra A5 GTX 1650 Notebook Is Having Performance Problems!

January 28, 2024 1:06 AM146
Cell's Thank You Message
They took very good care of it; there was a software error, they connected the computer and resolved it. Thank you to Monster service.

One year ago, I bought the Abra A5 GTX 1650 model from Monster brand and had a fantastic gaming experience. But about two weeks ago, I began experiencing some issues with games. As an example, FIFA 23, which used to run seamlessly, is now encountering frequent stutters. Other games are facing similar problems. Even after performing regular computer maintenance and keeping all device drivers, including the graphics card, up to date, there has been no noticeable improvement. Can anyone offer any helpful advice to overcome this exasperating problem?

January 28, 2024 1:06 AM (1 minute after complaint)

Dear Valued Customer, I am Mert from the Customer Satisfaction team. We have received your request and will reach out to you as soon as possible with my team to ensure your satisfaction. Best regards, Monster Notebook Customer Service

Cell
January 29, 2024 1:05 PM

They took very good care of it; there was a software error, they connected the computer and resolved it. Thank you to Monster service.

January 29, 2024 1:07 PM

Dear Cell Ö., Our technical support specialists have provided you with the necessary information. We wish you a happy day. Best regards, Monster Notebook, Mert

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