5
Resolved

Monster Abra A5 v15.5 Gaming Notebook FPS Drops, Lag

January 28, 2024 8:00 PM139
Ömer's Thank You Message
Hello, I will try again after installing Windows. Thank you...

After three years of owning my Monster Abra A5 v15.5 gaming laptop, I've observed a noticeable decrease in its overall performance. In the beginning, I was thrilled with the consistently high FPS I experienced while gaming. However, I've noticed a significant drop in my FPS lately, almost cutting it in half. The device is experiencing a significant decrease in speed. I am unable to continue playing Path of Exile, a game that has been a part of my life for several years. It's quite disappointing that my Monster device seems to have difficulty running a game that my friend's 10-year-old laptop, which lacks a decent graphics card or system, can effortlessly handle. Running three simple programs simultaneously is causing significant freezing issues for me. Whenever I attempt to launch a game while Google Chrome is running, I experience significant drops in FPS and extremely low FPS problems. Hopefully, this is just a software issue. It doesn't make sense to not be able to play the game, even when the graphics settings are at their lowest.

January 28, 2024 8:01 PM (1 minute after complaint)

Dear Valued Customer, I am Mert from the Customer Satisfaction team. We have received your request and will reach out to you as soon as possible with my team to ensure your satisfaction. Best regards, Monster Notebook Customer Service

January 29, 2024 10:40 AM

Dear Ömer B., Our technical support specialists have provided you with the necessary information. We wish you a happy day. Best regards, Monster Notebook, İbrahim

Ömer
January 29, 2024 10:49 AM

Hello, I will try again after installing Windows. Thank you...

Comments

Similar Complaints

Struggling with FPS Drops in Valorant on Monster Abra A7

April 1, 2024 3:52 AM9

Around a year ago, I purchased a Monster Abra A7 notebook and initially played Valorant at over 300 FPS. Now, I can bare...