Moj Logo

Moj

Moj Logo
Moj

Brand Overview: Moj

Moj is an Indian short-video and entertainment platform developed by Mohalla Tech Private Limited, the company behind ShareChat. The app combines short-form videos, creator content, music, comedy, dance clips, and episodic short dramas. Users can watch trending reels, create and share videos, follow creators, and access premium entertainment through Moj+ subscriptions. The app is available on Android through Google Play and offers content in multiple Indian languages.

Contact Info

For subscription charges, account restrictions, missing purchases, or technical problems, contact the developer through the listed support email and include relevant screenshots, payment references, and your Moj account details. For purchases processed through Google Play, users can also review their subscriptions and submit eligible refund requests through Google Play.

Industry and Operations

Moj operates in the social media, short-video entertainment, and digital content industries. Its platform enables users to consume, create, and share entertainment while offering premium content and in-app purchases.

  • Short Videos and Reels: Users can watch and share comedy clips, dance videos, lip-syncs, challenges, and trending content.
  • Short Drama Series: The app offers episodic stories across genres such as romance, thriller, comedy, and family drama.
  • Video Creation Tools: Users can create videos with filters, effects, and available audio features.
  • Creator Community: Users can follow creators, interact with content, and participate in social trends.
  • Moj+ Premium: Subscription-based access to selected original dramas and premium viewing features.
  • In-App Purchases: The app offers paid products and features, with prices and conditions depending on the purchase.
  • Account and Content Management: Users can manage their profiles, content, and account settings within the application.

User Sentiment

Moj has a large user base and a substantial volume of public ratings and reviews. Alongside positive feedback about entertainment and content variety, some recent Google Play reviews describe concerns about subscription billing, automatic payments, technical problems, and customer support. These are individual user reports and do not establish that every customer experiences the same issues.

  • Unexpected Subscription Charges: Some users report being charged a larger amount after signing up for a low-cost trial or introductory offer.
  • Automatic Payment Problems: Customers describe difficulty cancelling recurring payments or stopping an active autopay mandate.
  • Duplicate Charges: Some reviewers report multiple deductions and request refunds for payments they believe were repeated or unauthorized.
  • Refund Delays: Users may experience difficulty obtaining a refund or receiving a clear update after reporting a disputed subscription charge.
  • Customer Support Difficulties: Some reviewers report that emails or support requests receive no response, or that they cannot successfully submit a query.
  • App Performance Issues: Users sometimes describe problems opening the app, loading videos, or accessing features after updating.
  • Advertising Interruptions: Some users complain about frequent advertisements interrupting short videos or drama episodes.
  • Premium Access Concerns: Customers may seek help when a paid subscription does not provide the expected access or features.

Users who notice an unexpected deduction should check the subscription terms and payment confirmation, review active Google Play subscriptions and autopay mandates, and contact Moj support with evidence of the charge. If the issue remains unresolved, they can contact their bank or payment provider to ask about dispute options.

Share Your Experience

Have you used Moj and experienced an unexpected subscription charge, an autopay cancellation problem, a refund dispute, app errors, or difficulty contacting customer support? Share your experience on Xolvie to explain what happened, describe the steps you took to resolve the issue, and help other users understand real customer experiences with the platform.