I was charged twice on MoboReels and my subscription still doesn’t work, what should I do?

This usually happens when the subscription isn’t properly linked to your account or when duplicate payments are processed, which is a common complaint with MoboReels.

First, check your subscription status in the App Store or Google Play to confirm it’s active, then use “Restore Purchases” or log out and back in to sync your payment with the app.

If you were charged twice, you must request a refund directly from Apple or Google (not MoboReels), since they handle billing and can reverse duplicate charges.

Also cancel the subscription immediately in your store settings to stop future billing, and contact MoboReels support with receipts to report the issue and request access or compensation.

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.