Mobimatte Esim Failed To Install In Greece And I Could Not Use The Service

Hüseyin
Hüseyin
MobiMatter
August 12, 2025 1:54 AM12

Between August 10 and 12, during my short trip to Greece, I purchased eSIMs three different times through Mobimatte (for my Xiaomi Redmi Note 14 Pro and iPhone 16 Pro Max). However, despite following all the instructions exactly as directed, none of the eSIM installations worked, and I couldn’t use the service at all. In a foreign country where I didn’t know the language or the area, I was left completely stranded and had to rely solely on the hotel’s Wi-Fi throughout my trip.

I paid a total of 7 + 7 + 4 euros. I followed every instruction provided by Mobimatte customer support, but the issue was never resolved and I was unable to connect in any way. Since I was not able to use the service, I request a full refund for all the payments I made.

Comments

Similar Complaints

Mobimatter Esim Showed Installation Error On Redmi And iPhone Devices

Hüseyin
Hüseyin
MobiMatter
August 12, 2025 3:21 PM13

I purchased 30-day eSIM packages of 5GB and 3GB through Mobimatter for use in Greece (Order No: mm-12626618). We tried i...

I Can’t Use MobiMatter eSIM Abroad and Can’t Reach Support for Refund

Çağlar
Çağlar
MobiMatter
July 25, 2025 10:13 AM46

Despite all my efforts, I was unable to use the eSIM I purchased from MobiMatter during my trip abroad. I made sure to r...

I Can’t Use MobiMatter eSIM Abroad and Can’t Reach Support for Refund

Mobimatter eSIM on iPhone 15 Pro Max Won’t Activate Despite Payment

Ferhat
November 29, 2024 8:41 PM40

I purchased a 10GB Mobimatter eSIM for my iPhone 15 Pro Max, expecting it to work smoothly as promised. Before leaving T...