Hüseyin

Verified

Member since August 2022

Complaints

Mobimatter Esim Showed Installation Error On Redmi And iPhone Devices

August 12, 2025 3:21 PM13

I purchased 30-day eSIM packages of 5GB and 3GB through Mobimatter for use in Greece (Order No: mm-12626618). We tried i...nstalling the packages on both my phone (Redmi Note 14 Pro) and my spouse’s phone (iPhone 16 Pro Max). However, both devices displayed a “could not be installed” error, and we were...

Mobimatte Esim Failed To Install In Greece And I Could Not Use The Service

Hüseyin

MobiMatter

August 12, 2025 1:54 AM12

Between August 10 and 12, during my short trip to Greece, I purchased eSIMs three different times through Mobimatte (for... my Xiaomi Redmi Note 14 Pro and iPhone 16 Pro Max). However, despite following all the instructions exactly as directed, none of the eSIM installations worked, and I couldn’t use ...