My Mobile Legends Account Banned by System Error, Moonton Won't Help
On Saturday, June 13th, I tried to change my avatar in Mobile Legends: Bang Bang, and the system completely glitched out. Next thing I know, my avatar is banned! This is utterly ridiculous. There was absolutely nothing inappropriate about my avatar – it was perfectly fine. I'm being penalized for a system error that's clearly not my fault.
My player ID is 709603668 (Server: 4263), and I've been completely stonewalled trying to get this resolved. The in-game customer service is a joke; it just keeps throwing up error messages. And don't even get me started on trying to contact Moonton's support email – I can't get through to anyone there either! It's like they've gone out of their way to make it impossible to get help.
This is a blatant and unjust ban on my account, and I demand that Moonton fix this immediately. I've invested time and, frankly, money into this game (I've spent a good amount of ₺ on it!), and to have my account unfairly penalized due to your system's incompetence is unacceptable. Rectify this error and unban my avatar and account NOW!
