It has been one week since I submitted my previous complaint about Minichat, and I still have not received any response. There has been no reply via email or through the support system.
Today, I contacted them again to remind them about the issue, but once again I did not receive any response.
The fact that my complaint is being ignored and left unanswered for such a long time is causing me inconvenience and creating a sense of distrust toward the platform.
I request that my complaint be reviewed without any further delay and that my issue be resolved as soon as possible.
I am using the Minichat customer support service, and I am extremely dissatisfied with how my issue has been handled. On February 4, 2026, I submitted a complaint after my account was banned, yet to this day I have not received any response at all. Ignoring a submitted complaint and providing no fee...
While chatting in full compliance with the rules on the Minichat app, my account was suddenly banned on January 9, 2026, without any warning and without any stated reason. I did not receive any in-app notification, email, or other communication explaining why I was banned. Even though I did not enga...
My Minichat account has been unnecessarily banned twice for “rude behavior.” In total, I have received approximately 700 hours of suspension, and in both cases, I paid a fee to have the bans removed. Despite this, I was unfairly banned again on February 6 for the same reason, and this ban is still a...
I am writing to report that I have not received any response from MiniChat support despite reaching out by email. I contacted support two days ago, but so far, there has been no reply or acknowledgment. At the moment, my only expectation from MiniChat is to receive a clear response regarding my requ...
I use the Minichat app on my Android device, and despite never using insults or offensive language, I keep receiving repeated 710-hour bans. Just 30 minutes ago, I was banned again, and this issue has now happened 7–8 times in total. I strongly believe there is a serious problem with the app’s syste...
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