I am using the Minichat customer support service, and I am extremely dissatisfied with how my issue has been handled. On February 4, 2026, I submitted a complaint after my account was banned, yet to this day I have not received any response at all. Ignoring a submitted complaint and providing no feedback is unacceptable and unprofessional behavior for a customer service team. Before my account was banned, I paid $21 for the service through Apple Pay in the Apple App Store. Despite having paid for the service, my account was banned and my complaint has been completely ignored. I firmly request that my situation be reviewed without any further delay, that the ban on my account be lifted immediately, or that my $21 payment be fully refunded. I also demand a clear and detailed explanation for the reason behind the ban and an official response to my complaint. I expect to be contacted today at my mobile number 05074766**.
While chatting on the Minichat app, I was banned even though I did not violate any rules. I had experienced a similar issue before, and in order to have my account reopened, I paid $10 via bank transfer from my phone. However, after my account (email: i*****@icloud.com**) was reactivated, it remaine...
I logged into Minichat from my iPhone device, and today my account was suddenly banned even though I did not break any rules. The only message displayed on the screen is “You are banned”, with no explanation provided. My account ID is 317446096. I have not violated any community guidelines, nor hav...
On October 13, 2025, even though I was using the Minichat Standard package and did not violate any community rules, my account (username: E**. B******* **) was banned without any explanation. My face was clearly visible, I was fully dressed, and I followed all platform guidelines. Despite this, my a...
While using the Minichat app on my iPhone 11, I was suddenly banned about 10 minutes ago without any prior warning. I was simply using the app where only my face was visible, and I did not violate any community rules, yet my account access was blocked. The email address linked to my account is i****...
I use the Minichat app on my iPhone, and although I have never used any slang or offensive language, my account (ID: 325195099) keeps getting banned repeatedly. The ban I received two days ago was lifted, but I was banned again just now, and it says I cannot access my account for 719 hours. I recei...
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