I purchased a Microsoft Office 2024 Home license on 21.10.2025 from Vatan Computer (techno market) and I have a valid invoice for this purchase. After buying it, someone broke/compromised my user key and I have not been able to use the license I paid for. For more than a month I have been trying to reach Microsoft to report this situation and resolve it. I tried to contact support both by phone and through the website, but it is almost impossible to reach anyone by phone, and I have not received any clear response. I also left an inquiry via the official web help desk and I am still waiting for a reply. In addition, I am not satisfied with Vatan Computer’s after-sales support. Despite having purchased the product from their store and having the invoice, I could not get any effective help or guidance from them regarding the broken product key and the activation problem. Since my product key is compromised and I have not been able to benefit from the license I purchased, I request that my current license be cancelled and that the full amount I paid be refunded as soon as possible.
On November 3, 2023, I purchased Windows 11 Pro for 6,299 TL from Microsoft's Turkiye own page, and the KEY did not arrive in my e-mail for days, and it appeared that the order was pending. When I called customer services, I was told that it was related to the bank where the money was authorized, so...
Dear Microsoft team, I’m writing to express my frustration with a serious issue I’m facing. I purchased what was marketed as a lifetime Microsoft Office family license years ago. It was supposed to grant unlimited access to Office apps like Word, Excel, and PowerPoint across accounts in the househol...
On 4 December 2025 at around 13:00, I purchased a Windows 11 Pro digital key via Trendyol, paying approximately ₺150. I trusted the information statin...
Four months ago, I purchased a 165-inch Grundig TV from Vatan Computer and used it for three months. One evening, after watching a movie, I turned off the TV and went to bed. The next morning, while I was at work, my spouse called to inform me that lines had started appearing on the TV screen. I imm...
I have been using the Avast Antitrack product on my Windows device as part of the Avast Ultimate package, but my license key no longer works. Even though I enter the activation code exactly as provided on Avast’s official website, I keep receiving the error message: “This activation code is not work...
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