On May 21, 2025, a staggering 2,416,468 USDT was withdrawn from my MEXC account without my knowledge or consent. As soon as I noticed the unauthorized transaction, I reported the incident to the cyber crimes division. The investigation so far indicates that the transaction took place without any external breach or forced entry, which I find highly suspicious.
I immediately contacted MEXC customer support, and they simply told me to contact law enforcement. I complied and submitted my complaint. Authorities requested that I provide contact details for MEXC's official representative in Turkey so they could proceed with a direct inquiry. However, MEXC has completely failed to respond or provide any local contact.
This lack of communication is unacceptable given the scale of the loss. I demand a full investigation and immediate recovery of the stolen funds. I also insist that MEXC provide a verified representative to work with Turkish authorities. Transparency and proper customer support are the least I expect from a platform that handles this level of financial responsibility.
On October 11, 2025, during the night hours, unauthorized access was made to my MEXC account, and at 09:48, a total of 4,599.5 USDT in my spot wallet was transferred to another account without my knowledge. My account was accessed through an old email address I had previously deleted, and all my fun...
On August 25, 2025, at around 23:53, the 16.45 USDT balance in my MEXC account suddenly disappeared. At that moment, I mistakenly entered my screen lock password three times incorrectly, which forced me to perform a password reset. After resetting my password and logging back in with the same email ...
On September 15, 2025, my account on the MEXC crypto exchange mobile app was suddenly frozen under the pretext of “risk control mechanism.” MEXC sent me a notification about the freeze, after which I immediately contacted customer support. I was informed that my account would remain locked for 30 da...
On October 26, 2025, at 14:02, the USDT balance in my MEXC Global account was transferred—without my knowledge—first to my spot wallet and then at 14:04 to a BNB wallet. I did not make this transfer, and it was done completely without my authorization. Even though I have two-factor authentication (2...
On September 15, 2025, my account on the MEXC cryptocurrency exchange mobile app was frozen due to a “risk mechanism control.” I received a notification from MEXC regarding this issue and then contacted customer service. However, I was informed that my account would remain frozen for 30 days and tha...