I have been trading on various exchanges for 10 years, and recently switched to the MEXC exchange because of their promise of low transaction fees. However, despite placing stop-loss orders on my trades, MEXC deliberately ignored these orders and liquidated my entire account multiple times. In total, I lost $3,000—money I had saved for my wedding.
For example, on other exchanges, if you open a $100 position and set a -$20 stop-loss, the trade automatically closes when the loss hits $20. On MEXC, even though I placed similar stop-loss orders dozens of times, they were ignored, and my positions were fully liquidated. I repeatedly tested this, wondering if I was doing something wrong, but each time, my stop-loss was disregarded.
I strongly suspect that MEXC manipulates price charts to their advantage. This has caused me severe financial loss and emotional distress. I have collected all transaction records and evidence, and I will take this issue to an international court within 3 days if my funds are not refunded and this matter is not resolved.
I urgently demand that MEXC explain why my stop-loss orders were ignored, and compensate me for my $3,000 loss. Please address this situation immediately and prevent other users from facing similar injustices.
I recently suffered a major setback on the MEXC Exchange, which left me in disbelief and financial distress. My stop loss was supposed to trigger, as the visuals on my trading platform clearly indicated, but it simply did not. A trader's worst nightmare has come true. Now, I'm expecting the usual ex...
I placed a stop-loss (TP/SL) order on MEXC, but the system completely failed to trigger it. As a result, my position was liquidated, and I suffered a major loss that could’ve easily been prevented if the platform had honored my stop-loss settings. This is unacceptable. If we can’t trust MEXC’s trad...
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