I Face Stop-Loss Ignored and $3,000 Liquidated on MEXC Exchange

179

I have been trading on various exchanges for 10 years, and recently switched to the MEXC exchange because of their promise of low transaction fees. However, despite placing stop-loss orders on my trades, MEXC deliberately ignored these orders and liquidated my entire account multiple times. In total, I lost $3,000—money I had saved for my wedding.

For example, on other exchanges, if you open a $100 position and set a -$20 stop-loss, the trade automatically closes when the loss hits $20. On MEXC, even though I placed similar stop-loss orders dozens of times, they were ignored, and my positions were fully liquidated. I repeatedly tested this, wondering if I was doing something wrong, but each time, my stop-loss was disregarded.

I strongly suspect that MEXC manipulates price charts to their advantage. This has caused me severe financial loss and emotional distress. I have collected all transaction records and evidence, and I will take this issue to an international court within 3 days if my funds are not refunded and this matter is not resolved.

I urgently demand that MEXC explain why my stop-loss orders were ignored, and compensate me for my $3,000 loss. Please address this situation immediately and prevent other users from facing similar injustices.

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