Metwallet Won’t Send Verification Codes and I Cannot Access My Wallet

I am a Metwallet user from Bangladesh and I am facing a serious problem with my payment password because I am not receiving the SMS or email verification codes. Since 20/07/2025 I have been unable to get the required codes, so I cannot complete transactions or manage my wallet properly. The main issue is that I lost the phone number that is currently linked to my Metwallet account, and because of this I can no longer receive any verification SMS on that number. I have tried many different ways to solve this on my own, but nothing has worked and I am still unable to update my details or access the functions I need. Through this complaint I kindly request Metwallet to urgently update my registered phone number to my new number and help me fully access and use my account again. I expect clear guidance on any documents or verification you need so that my number can be changed safely and as quickly as possible.