My GKM MT5 Account Was Wiped Out After a Wrong Trade and I Lost $10,625

21

On Thursday, October 16, 2025, an incorrect transaction was made on my investment account number 700356 at GKM Yatırım through the MetaTrader 5 platform, and my account was wiped out. When I contacted customer service afterward, I was told that the transaction could only be reversed if I deposited either $10,000 or $1,888. Since I did not accept this demand, my account was completely reset and I suffered a financial loss of approximately $10,625.

Even though all my transactions were supposed to be guaranteed and covered under the agreement, facing a situation like this has caused significant hardship for me. I believe I was deliberately put at a disadvantage and that my account was intentionally cleared out. I request compensation for my losses.

Comments

Similar Complaints

MetaTrader Unauthorized Activity - Money Loss, System Interference

45

I have been trading on MetaTrader for about a month, but during this period, I noticed that my accounts were being opene...

1 Support

I Lost $1,400 on Intrade and No One Is Responding to Me

30

About 10 days ago, I deposited money via bank transfer to trade Forex through Intrade and used the MetaTrader 5 platform...

MetaTrader Blocks Fund Transfers with Excuses and Hidden Fees

75

I am facing serious issues with MetaTrader regarding my transfer process. Every attempt to transfer my funds has been me...

1 Support

Bybit Withdrawal Pending Too Long — Customer Support Unhelpful

126

On October 11, 2025, I initiated a ₺10,000 (approximately $238) withdrawal transaction through Bybit. However, even afte...