Meta Verified Live Support Doesn't Work After I Subscribed

5

This morning, I purchased Meta Verified for my Instagram account @umuttt_.21. The subscription includes a one-month free trial, followed by a monthly fee of approximately $6, and one of the advertised benefits is access to live customer support. However, from the moment I subscribed, I have been unable to access the live support feature.

Despite trying repeatedly through the Instagram app, the live support option never opens, and I have no way to reach a support representative. I also reported the issue through the "Report a Problem" feature in the app, but I have not received any response or solution.

Although I purchased Meta Verified, I am unable to use one of its advertised benefits—live customer support. I request that Meta restore my access to live support as soon as possible and resolve this issue without further delay so I can receive the service included with my subscription.

Comments

Similar Complaints

Paying for Meta Verified, But Locked Out of Instagram – No Support

43

Hello, I have been paying ₺270 per month for Meta Verified, but for over a month, I have been unable to access my Instag...

Meta Verified Subscription Not Working—No Blue Check or Support Access

41

I purchased a Meta Verified subscription, expecting to receive the blue check verification and access to support as prom...

My Meta Verified Instagram Account Was Closed Without Warning

68

My Meta Verified Instagram account was suddenly closed without any prior warning or explanation. I had been in regular c...

1 Support

Meta Ads Balance Disappeared – Unable to Access or Get Support

34

I added funds to Instagram to run an ad, but after the ad didn’t start, I decided to stop it. Later, I installed the Bus...

Meta Ads Balance Disappeared – Unable to Access or Get Support
Meta Ads Balance Disappeared – Unable to Access or Get Support
Meta Ads Balance Disappeared – Unable to Access or Get Support