I added funds to Instagram to run an ad, but after the ad didn’t start, I decided to stop it. Later, I installed the Business Suite (Meta) app, and that’s when my balance suddenly disappeared. I couldn’t see or access my funds anywhere.
Hoping to fix the issue, I uninstalled Meta, but now even the previously visible balance is gone. I submitted a refund request through the App Store, but I still haven’t received any response. Worse yet, I can’t reach Meta support in any way—the help section is completely useless. Meta, I demand an immediate solution! Where is my money? Either restore my balance or process my refund now. Ignoring customers like this is unacceptable!
For about two weeks, I have been experiencing serious issues with my Instagram ad account (number 8089066***1094) linked to my profile. Throughout this period, Instagram representatives have repeatedly responded with phrases like “It’s under review,” “Try again later,” or “Wait three days,” yet no c...
I submitted an appeal to Meta regarding the unjust ban of my Instagram account, yet I have been waiting for months without any response. It is incredibly frustrating that a global company like Meta ignores legitimate appeals and fails to provide any transparency or support. There was no clear reaso...
My Meta Verified Instagram account was suddenly closed without any prior warning or explanation. I had been in regular communication with Meta representatives, who confirmed there were no issues with my account or its content. Despite this reassurance, my account was shut down, leaving me frustrated...
On August 15, 2024, a Meta support expert called regarding my ad account (ID: 119004194918842) and advised me to run ads through Meta instead of Instagram. To demonstrate, the expert created a trial ad and assured me it would not go live. However, this ad did go live, running indefinitely without my...
I purchased a Meta Verified subscription, expecting to receive the blue check verification and access to support as promised. However, I never received the verification badge, and now I can’t even connect to customer support. When I finally managed to get a response, all they said was "You removed ...
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