Mercedes-Benz New Vehicle Had Air Conditioning Sensor and Wiper Problems

I took delivery of my brand-new 2025 model Mercedes-Benz GLA 200 AMG from the Adana Mengerler dealership on November 24. Shortly after purchasing the vehicle, I noticed that the rear air conditioning system was not functioning properly. When I brought the car to the service center, I was informed that there was a motor-related fault. In addition to this issue, I also began experiencing problems with the parking sensors and windshield wipers. Despite buying the vehicle as brand new, I have been forced to repeatedly take the car back and forth to the service center ever since the day I received it.

As if the repeated technical failures were not enough, when I requested a replacement vehicle during the service process, I was provided with a car that had a flat tire. Both the number of malfunctions appearing in such a short period of time and the unacceptable condition of the replacement vehicle caused me serious frustration and completely damaged my trust in the Mercedes-Benz brand.

To make matters worse, when I applied regarding these issues, I was asked to pay fees related to a vehicle that I had purchased brand new and that developed multiple problems almost immediately. I do not consider this acceptable under any circumstances. I no longer want to continue using a vehicle that constantly experiences malfunctions and negatively affects both my driving safety and overall comfort.

For these reasons, I want to return the vehicle and request that the necessary support and procedures for the return process be initiated immediately. I also request a clear and detailed written response regarding my complaint and the resolution process.