I can’t log in to my Memrise account or I’ve forgotten my password. How can I restore access to my profile?

Here are practical, up-to-date steps that have already helped other users:

Try password recovery.
On the Memrise login page, click “Forgot password?” and enter the email address you used when registering. You’ll receive an email with a password reset link—follow it to create a new password. If the email doesn’t arrive, check your Spam and Promotions folders.

If you signed in via Google, Apple, or Facebook.
Make sure you’re using the same login method you originally registered with. Many users accidentally create a new account by choosing a different sign-in option. Try all the methods you may have used.

Check the email address carefully.
Login issues are sometimes caused by a typo in the email address. Try entering it manually instead of using autofill.

If access is completely lost.
Contact Memrise support via the contact form on the official website. Provide your email address, approximate registration date (if you remember), and a brief description of the issue.

Security tip.
After restoring access, set a new strong password and enable two-factor authentication (if available).

If Memrise doesn’t restore access or you suspect a technical issue.
If your account was blocked or password recovery emails aren’t being sent, submit a complaint on Xolvie. This can help prompt account recovery and protect other users from similar problems.