DJI Osmo Mobile 7 Arrived With a Missing Rubber Pad on the Phone Clamp
"I solved my problem not through this site but by emailing DJI support team. DJI doesn't see the complaints on this site. Don't waste your time writing here, just email them directly. They arranged free shipping of the phone clamp by contacting Karacasulu. Also, when I called Karacasulu, they said they are just a technical service and couldn't do anything about this. After sending an email to DJI, they solved the issue. They really cared, I didn't expect DJI to be this attentive. We kept emailing back and forth and my problem was resolved."
