Seckin

"Frank officials contacted me in response to my complaint and explained the procurement process. I reiterated that this procurement process prolonged the customer's inconvenience. They explained that they would obtain the part by contacting authorized service centers that might have already stocked the part. Thank goodness they succeeded, so we didn't have to wait until October 30. I thank them for their attention, but I wish this procedure had been carried out during my application 8-9 weeks ago so I wouldn't have been kept waiting this long. I also thank the Şikayetvar team for providing us with such a platform."