Massimo Dutti Claimed “Heat Damage” to Avoid Repairing My Defective Pants
September 6, 2025 5:03 PM13
On August 4, I purchased a pair of pants (code 5046***610) from the Massimo Dutti Buyaka store. I only wore it once. Bef...ore washing it the same day, I turned it inside out and noticed that the fabric was torn. I took the pants to the store, and they sent them for inspection. About two weeks later, w