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Özgür

Verified

Member since June 2011

Complaints

4
Resolved

Pronet Renewed My Security System Contract Without Warning

March 27, 2025 2:20 PM54

"I was about to cut ties with Pronet after 10 years. I had specifically left a note not to be called for persuasion, but Ms. Büşra from After Sales Services called and frankly, she softened my stance on the matter. Actually, the devices are mine, and I think the fee is still too much just for a call center service, but I decided to continue for another year. I couldn't say no to Ms. Büşra, I'm considering terminating it next year."

Pronet's customer retention strategy relies on not sending any warnings bef...