My Agoda Hotel Demanded Extra Fees Despite Saying Cleaning Was Included
Through Agoda, my friend and I made a reservation at the YCH-Montebello hotel in Rome for the dates of January 27–29 for... a total amount of 5,594 TL. When we attempted to cancel the reservation, we were told that the full amount would be charged instead of the 70% cancellation fee stated in the prope