Enes

Verified

Member since December 2022

Complaints

Samsung Galaxy Z Fold 5G Inner Screen Defect Repaired Three Times

January 15 2:37 PM64

To Samsung Authorities, I have sent my Samsung Galaxy Z Fold 5G device to an authorized service center for the third tim...e due to the same recurring issue: inner screen shifting and cracking caused by this shifting. The first two repairs were completed under warranty, and I was informed that Samsung ...

Samsung Charged Me for a Screen Issue on My Galaxy Fold Despite Warranty

Enes

Samsung

May 6, 2025 1:37 PM31

I use Samsung Galaxy Fold phones. However, the internal screen of the device was scratched due to a problem. When I sent... it to warranty, I was charged a fee. It’s frustrating that a premium device like this comes with such poor after-sales support. I think device-related malfunctions are no longer c...