Hyundai Bayon Damaged at Authorized Service During Maintenance
"They responded from Hyundai Customer Service saying that this condition existed when I delivered my car to the service. They said that the images had been shared with Hyundai headquarters and that the situation was evident in the pictures. I then asked for the images to be shared with me as well. I requested the date and time the images were taken, and the images themselves, but I only received the detail of the photo taken on the day I handed over the car. I said I wanted the photo taken from the other side, but there was no answer because the reflection in the glass in the image is mine, and the photo we had taken as evidence of the coating coming off due to washing on the day I received the car... In the photo they took of the left‑rear part of the car they marked a weld point and said, "look, it’s lifted here," claiming it’s shown in the image – a complete fiasco. And the representative who spoke to me, Ms. Betül at that number, adopted a dismissive tone because I didn’t accept the situation. In my next call, the phone was directed to voicemail. I also reported the situation to Mr. Bora, who works there; he is a polite gentleman, and I thank him."

