Çağlar

Verified

Member since June 2012

Complaints

Booking.com Couldn't Provide A Baby Seat And Won't Refund My Money

October 5, 2023 12:25 PM384

I booked a car in Rome, Italy with Europcar through Booking.com. I also rented a baby seat for my 6-month-old baby becau...se they offered the option. When I arrived at the rental point, Europcar stated that there were no baby seats left and told me that I could cancel my reservation if I wanted. I can...

Problems with Europcar Child Seat Reservations and Booking.com Refunds

Çağlar

Booking.com

October 5, 2023 12:13 PM110

I made a vehicle reservation through Booking.com with Europcar in Rome, Italy. Additionally, I rented a child seat for m...y 6-month-old baby due to the options offered. When I arrived at the pickup location, Europcar informed me that no child seat was available and suggested canceling the reservation....