Buket

Complaints(2)

Booking.com Charged Me Full Amount After I Canceled My Reservation

September 8, 2025 5:17 PM59

I made a reservation for Flor Parks Barcelona Hotel for the dates 1–8 September through Booking.com, which was refundabl...e and cancellable. However, when I requested to change the dates, I was told that the new price would apply. Despite sending an email about this issue around 9 days ago requesting ...

Booking.com Charged Full Amount Despite Refundable Reservation Cancellation

Buket

Booking.com

September 8, 2025 5:07 PM54

I booked a fully refundable stay through Booking.com at Flor Parks Barcelona Hotel for September 1–8. My reservation was... specifically created as cancellable with a refund guarantee. Later, I requested a date change, but was told it would be processed at the new, higher rate. To clarify the situation...