Bouman

Complaints(2)

1

Booking.com Hotel Displayed as Luxurious Turned Out to Be a Small Pension

Bouman

Booking.com

July 31, 2024 10:21 AM220

I recently made a reservation at the Royal Beach Hotel in Kemer, Antalya through Booking.com. The listing displayed a lu...xurious 5-star hotel boasting 60 rooms. What I discovered was a rather disappointing establishment with only 8 rooms. It was simply a fancy bed and breakfast. I reached out to Book...

Booking.com Antalya Kemer Royal Beach Hotel Misleading Information

Bouman

Booking.com

July 31, 2024 10:13 AM163

I booked a stay at the Royal Beach Hotel in Kemer, advertised as a 5-star hotel with 60 rooms on Booking.com. However, u...pon arrival, it was evident that the place was more like a run-down 8-room guesthouse. The conditions were far from acceptable—dirty and poorly maintained. We found ourselves stran...