On August 11, my account was automatically charged ₺300 through the Google Play Store for a Meditopia subscription. However, I do not use the app and I do not want my membership to continue.
This is not the first time I’ve had this issue. In the past, I experienced the same problem and received a refund. This time, however, even though I contacted customer service via email, I never received any response.
I am requesting that my annual subscription be canceled and that the ₺300 charged to my account be refunded immediately. Customers should not have to deal with recurring charges for services they do not use and cannot cancel easily. I expect this matter to be resolved as quickly as possible.
I downloaded the Meditopia app on my Android device and started the one-week free trial. Since I didn’t like the app, I deleted it before the trial ended, assuming that my subscription was canceled. However, today I discovered that ₺899.99 was withdrawn from my Papara card under the label “Meditopi...
I signed up for a free membership on Meditopia, but before the one-month trial ended, they charged me 899₺ without my permission. As soon as I received the notification, I canceled the subscription within 10 minutes through Google Play Store. I never used the paid features, and I did not authorize ...
On September 5, 2025, my account was charged 2,900 TL for a Meditopia annual subscription even though I have never used the app. When I tried to cancel my membership through both the app and the website, there was no visible option or section to stop the subscription. I also contacted customer serv...
On August 27, 2024, I registered for the Meditopia app with a free membership. At the time, it was stated that if I wanted to upgrade, a charge of 80 TL would apply. However, without purchasing any additional service or subscription, my credit card was charged 900 TL in a single transaction. I imme...
I signed up for the 7-day free trial of Meditopia Premium. However, on **September 10, 2025—only 6 days into the trial—**my account was charged 900 TL. This happened even though the free trial period had not yet ended, and I had not benefited from the premium features during this time. The payment ...
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