Hello, on May 31, 2024, I purchased the Maybelline Insta Model concealer from the Rossmann store. When I got home, I opened it to try and started using it. However, I realized that the concealer was not as expected; a milky liquid is coming out of the mixture, and it is not performing its function, making it impossible to apply. At that moment, I went to the store and reported the situation. Without helping with the exchange or refund, they told me in an arrogant manner that they would report it to the center and that there might not be an exchange. They said, 'You've opened it.' How can I know without opening it? I will definitely not buy a Maybelline product again. It's not a company that stands behind its products.
In June 2025, I purchased the Maybelline Multi Use Concealer foundation from Rossmann. The product has a twist-to-dispense mechanism, but after the very first use, the mechanism completely broke and the product could no longer be used. Despite trying several different methods to get it working again...
I purchased a Maybelline concealer, expecting the quality the brand promises—but the product turned out to be completely clumpy and unusable from the very first application. Despite the packaging being fully intact, the formula inside was clearly defective. It did not blend, looked patchy on the ski...
I just bought a Maybelline New York product today from Rossmann, only to find it’s unusable. When I twist it, all that comes out is yellow, glittery liquid—almost half the product is just this strange liquid, not what I expected at all. I was really excited to try it, but now I feel like I’ve wasted...
On May 25, 2025, I purchased a Maybelline concealer from the Forum İstanbul shopping mall. When I got home and opened the product to use it, I was shocked to find that it had clearly been used before. The applicator brush barely picked up any product, and the container felt almost completely empty—a...
I bought a Maybelline mascara just a week ago, thinking I was getting a quality product. But when I opened it, I was completely disappointed—it was dried out, clumpy, and looked like it had already been used. The formula was thick, barely spreadable, and the wand was coated in a way that made it imp...
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